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How can I contact IGC?
You can reach out to IGC through our contact form on the website, or by emailing us directly at support@igc.com. We aim to respond to all inquiries within 24 hours to assist you promptly.
What support options are available?
IGC offers various support options including email support, live chat, and a comprehensive FAQ section on our website. Our team is dedicated to providing you with the best assistance possible.
How do I submit a grading inquiry?
To submit a grading inquiry, please fill out the grading submission form available on our website. Ensure all details are accurate to facilitate a smooth grading process and timely response from our team.
What are the hours of operation?
Our customer support team is available Monday through Friday from 9 AM to 5 PM EST. We strive to provide timely responses and assistance during these hours.
Can I track my submission status?
Yes, you can track the status of your submission by logging into your account on our website. We provide real-time updates on the grading process to keep you informed every step of the way.
What should I do if I have a complaint?
If you have a complaint, please contact our support team via email or through the contact form. We take all feedback seriously and will work to resolve any issues promptly.